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Improved · Membership

Declined renewals you can act on

When a member’s auto-renewal card is declined, “Waiting for you” now opens a Declined Renewals list instead of a filtered People page. Each member shows their phone (tap to call), email, plan and last payment, the day Stripe declined, when the update-card email went, and how long they stay a member — or, when their membership is already paid well past the charge, that plain fact. From the list or their record you can resend the update-card email (once a day), mark them handled so they leave the admin home until a later renewal is declined, or, for the Admin Team, stop auto-renew so Stripe stops retrying the card. A member’s record now says when and how they unsubscribed from newsletters, what that does and doesn’t stop, and how it differs from Do Not Contact.

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Every workspace gets this automatically, with nothing to install. Free for 14 days, no card.

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